Effective Date: January 1, 2026

Arizona Sand And Gravel LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, billing and delivery information.
• Payment Information: Credit card or bank account details (processed securely through third-party payment providers; we do not store full card numbers).
• Device and Browse Information: IP address, browser type, device type, pages visited, and other usage data collected via cookies and analytics tools.
• Communications: Messages, inquiries, or feedback you send through our contact forms, email, or customer service channels.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Communicate with you regarding your order or inquiry
• Improve our website, products, and customer service
• Personalize your experience and deliver relevant content
• Protect against fraud, unauthorized transactions, and security risks
• Comply with legal obligations and industry standards

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Companies who assist us with order processing, payment processing, marketing, analytics, or website hosting — strictly for the purposes described in this policy.
• Legal Requirements: If required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be part of the transferred assets.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to track website usage, analyze trends, and improve user experience. For detailed information, please review our Cookie Policy.

5. Protecting Your Information

We implement appropriate security measures to protect your personal information, including encryption, secure payment gateways, firewall protection, and internal access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Restrict or object to certain processing activities
• Withdraw consent (where consent was the basis of collection)

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices, technology, or legal requirements. When we make changes, we will revise the "Effective Date" at the top. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

11. Use of Artificial Intelligence (AI)

Arizona Sand And Gravel LLC utilizes proprietary Artificial Intelligence (“AI”) technologies to enhance our services and improve your experience. Our AI systems are developed and maintained internally by Arizona Sand And Gravel LLC to ensure strict control over performance, accuracy, security, and customer privacy.

We use AI tools to assist with, but are not limited to:

• Analyzing website traffic patterns and customer behavior
• Providing personalized product recommendations
• Optimizing logistics, delivery scheduling, and fleet management
• Enhancing fraud detection, transaction verification, and account security
• Improving customer support through AI-assisted messaging tools
• Enhancing product imagery and photo optimization for web presentation

While our AI systems may analyze personal information to perform these tasks, they operate under strict internal privacy controls and access policies. No fully automated decisions that produce legal or significant effects are made without human review and oversight.

We do not make fully automated decisions that produce legal or similarly significant effects without human review. If you have questions about our use of AI or would like more information, please contact us using the details below.

Arizona Sand And Gravel LLC
Email: [email protected]
Phone: (623)-396-6848

Effective Date: January 1, 2025

Arizona Sand And Gravel LLC (“we,” “our,” or “us”) uses cookies and similar technologies to improve your experience on our website, enhance functionality, analyze site performance, and deliver relevant content and ads. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are stored on your browser or device by websites you visit. They are widely used to make websites work more efficiently and to provide information to site owners.

2. Types of Cookies We Use

• Essential Cookies: Required for the core functionality of our website (e.g., login, order processing, form submission). These cannot be disabled.
• Performance Cookies: Help us understand how visitors use our site by collecting anonymous data (e.g., Google Analytics).
• Functionality Cookies: Remember your preferences and previous actions to enhance your experience (e.g., saved carts, location selection).
• Advertising Cookies: Used to deliver relevant ads and track ad campaign performance across other websites and platforms.

3. How We Use Cookies

We use cookies to:

• Enable secure shopping cart and checkout features
• Analyze site traffic and performance
• Store user preferences and session information
• Improve the user experience across our services
• Deliver targeted promotions based on your behavior

4. Third-Party Cookies

We may allow trusted third-party services to place cookies on your device for analytics, advertising, or functionality purposes. These services include (but may not be limited to):

• Google Analytics
• Facebook Pixel
• Meta and LinkedIn Ads
• Stripe or other payment providers

5. Your Cookie Choices

You can manage or delete cookies through your browser settings. Most browsers allow you to:

• Block all cookies
• Block third-party cookies
• Clear cookies after each session
• Receive a prompt before a cookie is set

Note: Disabling cookies may affect your ability to use some parts of our website, such as the shopping cart or customer portal.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Updates will be posted with a revised "Effective Date."

7. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

Arizona Sand And Gravel LLC
Email: [email protected]
Phone: (623)-396-6848

Effective Date: January 1, 2025

Welcome to Arizona Sand And Gravel LLC (“we,” “our,” or “us”). By accessing or using our website (arizonasandandgravel.com), services, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these terms and our Privacy Policy.

2. Services Offered

Arizona Sand And Gravel LLC offers bulk material delivery, product sales (e.g., gravel, sand, rip rap), construction logistics, and hauling services throughout Arizona. Availability and pricing may vary by location and demand.

3. Orders and Payments

• All prices are in USD and subject to change without notice.
• Orders are not confirmed until full payment or an agreed deposit is received.
• We reserve the right to refuse or cancel orders at our discretion.
• Accepted payments include major credit cards and approved business accounts.

4. Delivery Terms

While we strive to meet scheduled delivery windows, all deliveries are subject to weather, traffic, material availability, and equipment functionality. You agree to provide accurate drop-off details and access instructions at the time of ordering.

5. Refunds and Cancellations

Refunds and cancellations are subject to our Return & Refund Policy. Cancellations made less than 24 hours before delivery may not be eligible for a full refund.

6. User Conduct

• You agree not to use our website for any illegal or unauthorized purpose.
• You agree not to upload or transmit harmful code, spam, or offensive material.
• We reserve the right to suspend access or delete accounts violating these terms.

7. Intellectual Property

All content on our site—including logos, images, text, and product information—is the property of Arizona Sand And Gravel LLC and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services or website, including delivery delays or product quality variation due to natural conditions.

9. Modifications

We reserve the right to update or modify these terms at any time. Changes take effect immediately upon posting. It is your responsibility to review them regularly.

10. Governing Law

These terms are governed by the laws of the State of Arizona. Any disputes shall be resolved in the courts of Maricopa County, AZ.

11. Contact Information

If you have questions about these Terms of Service, please contact us:

Arizona Sand And Gravel LLC
Email: [email protected]
Phone: (623)-396-6848

Effective Date: January 1, 2025

Thank you for choosing Arizona Sand And Gravel LLC (“we,” “our,” or “us”). We pride ourselves on delivering high-quality materials and services. Please read our Return & Refund Policy carefully before placing an order, as it outlines important terms regarding purchases and deliveries.

1. All Sales Are Final

Due to the nature of bulk material sales, all sales are final once delivered or picked up. Materials such as gravel, sand, rip rap, dirt, and other landscape supplies cannot be returned, refunded, or exchanged after delivery has occurred.

2. No Returns After Delivery

Once materials are dispatched, loaded, unloaded, or delivered to the job site, ownership transfers to the customer. We cannot accept returns, reclaims, or exchanges of delivered materials for any reason, including but not limited to:

• Change of mind
• Incorrect material choice or quantity ordered
• Color variation of natural materials
• Project changes or cancellations
• Site access limitations

3. Rare Exceptions

In rare and exceptional cases, if Arizona Sand And Gravel LLC agrees to accept a return, the customer is solely responsible for all transportation costs, labor, and reloading fees. All approved returns must be authorized in writing by management, and materials must be returned in their original, uncontaminated condition within a specified time frame. A minimum 30% restocking fee will also apply.

4. Cancellations

Orders may be canceled or modified up to 24 hours before the scheduled delivery time without penalty. Cancellation requests made less than 24 hours before delivery may be subject to a cancellation fee of up to 30% of the order total to cover logistics and restocking costs.

5. Material Accuracy Disclaimer

Natural materials vary in color, texture, size, and appearance. While we make every effort to accurately display product photos and descriptions on our website, slight variations are normal and not grounds for a refund or exchange.

6. Delivery Responsibility

It is the customer’s responsibility to ensure safe and accessible delivery conditions at the destination. Failed deliveries due to unsafe conditions, incorrect addresses, or inaccessible locations may incur additional delivery charges, and materials may still be deemed delivered and non-refundable.

7. Errors and Discrepancies

If there is a clear error in material type, quantity, or pricing caused solely by Arizona Sand And Gravel LLC, please contact us immediately at [email protected] or (623)-396-6848. We will review the issue on a case-by-case basis and determine if corrective action is necessary at our sole discretion.

8. Contact Us

If you have questions regarding this policy, please contact us:

Arizona Sand And Gravel LLC
Email: [email protected]
Phone: (623)-396-6848

Effective Date: January 1, 2025

Arizona Sand And Gravel LLC (“we,” “our,” or “us”) takes chargeback requests seriously. This Chargeback Policy outlines our terms regarding unauthorized disputes and chargebacks initiated by customers ("you," "your") for products or services ordered through our website, phone, or in-person.

1. Agreement to Terms

By placing an order with Arizona Sand And Gravel LLC, you agree to our Terms of Service, Return & Refund Policy, and this Chargeback Policy. You further agree not to initiate a chargeback without first attempting to resolve any concerns directly with us.

2. No Chargebacks for Final Sales

All bulk material sales (including but not limited to gravel, sand, rip rap, dirt, and other landscape materials) are final once delivered. Initiating a chargeback for a final sale order will be considered a violation of our terms.

3. Customer Responsibilities

Before disputing a charge with your financial institution, you must contact Arizona Sand And Gravel LLC at [email protected] or (623)-396-6848 to attempt a good-faith resolution.

Failure to contact us first may result in your account being flagged, suspended, or legal action being taken to recover lost funds.

4. Investigations and Documentation

In the event of a chargeback, we will provide the payment processor and/or your bank with evidence supporting the validity of the transaction, which may include:

• Order receipts and delivery confirmations
• Signed delivery slips, photographs, or GPS delivery data
• Recorded communication or customer authorization forms
• Website order logs and IP address confirmation
• Proof of adherence to our published policies

5. False or Fraudulent Chargebacks

Knowingly initiating a false or fraudulent chargeback is considered theft. We reserve the right to pursue the following remedies:

• Reporting the incident to appropriate law enforcement authorities
• Sending the outstanding balance to a third-party collections agency
• Initiating civil legal action to recover the full amount, including legal fees, court costs, and interest

6. Recurring Customers and Blacklisting

Customers who initiate unauthorized chargebacks may be blacklisted from future purchases and deliveries with Arizona Sand And Gravel LLC or any affiliated companies.

7. Contact Information

For questions or concerns regarding billing, please contact our customer service team:

Arizona Sand And Gravel LLC
Email: [email protected]
Phone: (623)-396-6848